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Quality Assurance

TERROIR successfully achieve ISO 9001 accreditation in December 2008.

TERROIR has always been committed to engaging in architecture culture at the highest level and as a direct result of this providing excellence in architectural services.  Our quality assurance systems provide confidence to clients and through improvement will continually evolve to organise ourselves more effectively and provide a better outcome.  These systems have now been formally accredited and audited.

A major part of the quality procedure is a project data base called Project Director.  This program tracks and co-ordinates all correspondence and data for each project giving the office a comprehensive database of all past and present projects. This not only allows us to comprehensively track current projects but it also provides historical data which is analysed for future projects. 

Further, each staff member is supported and assisted by the Quality Manager through the training and professional development programmes.